Glympse PRO is a solution for small businesses with on-location service appointments looking to provide their customers with better information around scheduled jobs. Glympse PRO provides real-time, continuously updated ETAs reminders of when the service technician will arrive via tailored and professional on-the-way text/email messages.
Glympse PRO is the only solution that fills in the gaps of disconnect between your company and your customer on day-of-service appointments and lowers operations costs without the need to purchase an expensive enterprise-level platform. It provides your customers with a stress-free customer experience by automatically sharing and communicating the location of your field staff while they are on the way to your customers. We refer to it as “sending a Glympse”.
Glympse PRO doesn’t require software or tools to be in place before you start using it. Our software can easily be accessed through any browser or our Glympse PRO mobile app (iPhone or Android). Simply sign up for Glympse PRO and start providing your customers with “a Glympse” of their technician’s live ETA today!
How is Glympse PRO different from the other great products Glympse offers today? Here is what we have to offer:
- Glympse Consumer is a free and simple way to share your real-time location and/or your ETA to a particular destination easily with your family, friends and colleagues. It’s used globally by thousands of people and wins awards for the ease of use.
- Glympse PRO is our tailored solution for small businesses to provide their customers with a stress-free customer experience by automatically sharing and communicating a technician's location and ETA while they are on-the-way to a customer appointment or job. Glympse PRO is best suited for businesses with a staff size of up to 30, with 1-10 staff members in the field and a staff size of up to 30, with 10 staff members or technicians in the field.
- Glympse En Route is our enterprise solution that is built specifically for businesses needing advanced geolocation solutions to capture and process location data on a larger scale. This is our most feature-rich solution and offers better visualization of where a business's people, products, and assets are to make better business decisions and drive profitability.
If you are deciding if Glympse PRO is right for you, consider the following:
Use Glympse PRO if you:
- Have a small business and do not have a field service management solution in place
- Are looking for a reliable, proven, non-integration solution
- Wish for a solution that does not require you to purchase GPS hardware for your technicians
Inquire about Glympse En Route if:
- You are with a medium or enterprise company (visit https://glympse.com/)
- You need to direct integration with other third party solutions, such as Salesforce Field Service, Microsoft Dynamics 365 for Field Service, Oracle Field Service, Descartes, etc.
- You need GPS hardware devices integration