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Home / FAQ / Glympse PRO / Customization Tab / How do I change the label text (i.e. change from technicians to drivers or change appointments to deliveries) in Glympse PRO?

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How do I change the label text (i.e. change from technicians to drivers or change appointments to deliveries) in Glympse PRO?

  1. Login into Glympse PRO
  2. In the navigation menu, click on customize
  3. Next, navigate to the labels box
  4. Here, you can change how your agents and tasks are labeled
    *If you have technicians in the field (those who carry out a service) select Technician
    *If you have drivers (those who drop off products/packages) select Drivers
    *If you have appointments (provide a service) select Appointment
    *If you have delivery (provide drop-offs    ) select Delivery
  5. Click “Save” once satisfied with the selection

NOTE: Changing labels doesn’t affect how Glympse PRO functions. Labels only change the wording in text/email reminders. For example, if you select “driver” as your label of choice, the customer will see the employee referred to as “driver” in all text/email messages.

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Glympse is the pioneer of location-sharing technology. We were founded in 2008 on the premise that location-sharing should be temporary, with the end user always in control to set time limits and geo-boundaries on that share of location. We have evolved from a mobile app focus, building out our platform to include both global enterprise solutions and small business solutions like Glympse PRO. 

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